Aftercare

Orders can be cancelled up to 14 days after receipt without giving any reason.

To exercise this right, you can contact us via the contact form below or by responding to the order email.

After cancellation you have another 14 days to return the item. You will then be credited with the full order amount including shipping costs.

Only the costs for the return shipment are at your own expense.

A number of items on the site can be ordered, adjusted or personalized. Please note that these types of custom items are exempt from the statutory right of withdrawal . Digital products and designs are also included.

Of course it can always happen that you are not satisfied with your order. Please contact us, then we will surely find a solution.

BASt ships in reusable boxes wherever possible. Every ton of reusable corrugated cardboard saves over 20,000 litres of water, 2,000km of fuel, over 3 cubic metres of landfill capacity and 266kg of air pollution.
This may mean that items are delivered in a box from another (web) store, brand or item.

After you use the right of withdrawal, we ask you to return your order including all accessories in the original condition and packaging. As soon as the returned product is received in good condition, the amount due will be refunded within 14 days. Your help in taking care of the returned items helps to waste them as little as possible and make them usable for others.

Items packaged in a mylar bag with snap closure can be opened without damaging the packaging; For returns with damaged packaging, €1,- will be deducted from the return amount.

Any damage to the articles that has not been reported in advance as a product defect will be charged.

Return shipping costs are at your own expense.